Physician-Led Clinic Coordinated multidisciplinary healthcare for Canada’s Veterans
Direct: (902) 442-9964  •  24/7 Crisis: 1-800-268-7708
Helpful Links & Answers

Veteran Healthcare Resources

Access essential external support networks, evidence-based research centres, and answers to common clinical questions.

External Networks

Trusted Veteran Support Systems

Key government, research, and crisis support organizations assisting Canadian military members and families.

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Veterans Affairs Canada (VAC)

The federal department responsible for pensions, disability benefits, transition services, and healthcare programs for Canadian Veterans and families.

Official Portal veterans.gc.ca →
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Chronic Pain Centre of Excellence (CPCoE)

A national research organisation focused on understanding veteran chronic pain and developing evidence-informed, multidisciplinary treatment strategies.

Research & Pain Care veteranschronicpain.ca →
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VAC Assistance Service (24/7 Crisis)

A confidential, toll-free psychological support line available 24 hours a day, 7 days a week for CAF Veterans, retired RCMP, and their families.

24/7 Phone Support 1-800-268-7708 →
Common Inquiries

Frequently Asked Questions

Click any question below to expand details regarding appointments, referrals, and coverage.

No outside referral is required for your initial intake consultation. Our intake coordinators and clinical physicians evaluate your service background, symptoms, and care requirements directly to coordinate all necessary internal specialist referrals.
No. Veterans OneCare is an independent clinical network composed of licensed medical doctors and allied health professionals. While we regularly assist with medical questionnaires and Medavie Blue Cross billing coordination, we operate as an independent healthcare provider network.
Eligible services are coordinated with Medavie Blue Cross under your VAC healthcare card based on your approved disability benefits (Programs of Choice). Our administrative team assists with pre-authorizations and claim form submissions to minimize out-of-pocket costs.
Yes. We provide province-wide telehealth consultations across Ontario and Nova Scotia for medical assessments, mental health evaluations, and ongoing physician reviews when travel to a clinic location is not practical.
Your care plan connects physician primary care, mental health evaluations, trauma-focused psychotherapy, interventional chronic pain management, medical cannabis authorization, physiotherapy rehabilitation, and medical claim documentation under one clinical team.
Please have your provincial health card (e.g., OHIP/MSI), your Medavie Blue Cross / VAC Health Card (if applicable), a current list of all medications and supplements, and any prior military medical records or relevant claim documentation.

Have a question not covered here?

Speak directly with our clinical coordination team today.

Contact Intake Team
Veterans OneCare

Physician-led, comprehensive, and coordinated healthcare for Veterans across Canada. Connecting primary care, mental health, chronic pain, and rehabilitation.

Central Contact

Phone: (902) 442-9964

12 clinic locations in Ontario, Nova Scotia & virtual telehealth appointments.

Notice: Veterans OneCare is an independent clinical network and does not represent Veterans Affairs Canada (VAC).

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